In just a few weeks, our team of operational experts can peer into the dark corners of your process, trace and diagram valuestreams, and generate powerful insight about the resiliency of your workflows.  You end up with a heatmap that helps you decide how to maximize your optimization investment.

You’ve constructed a world-class operational org, purpose-built to meet the needs of your market and clients. But that was seven years ago, and everything in between is a blur of growth, stress, and creating customer delight.  Key leaders may have turned over, process documentation may no longer reflect current reality, and new technologies have altered how communication and collaboration occur at the ground level.  Oh, and maybe a global pandemic?...  Organic evolution is awesome, but occasionally it makes sense to take a breath, survey the big picture, and ask some critical questions.

Operational Governance trains its expertise on the switches, levers, and valves that allow your enterprise to convert concept into revenue.  Business and technology might evolve, but the underlying fears, motivations, and behaviors of your teams do not.  Let’s ensure that the processes make sense, the right people/tools are plugged-in appropriately, and the entire machine is optimized to encourage innovation.

Your operational architecture is fine – work moves through the pipeline at an acceptable pace and clients are happy with the products and services they receive.  But you can’t help feeling that everyone is just going through the motions.  Or, worse, hanging on by their fingernails.  You need a shot of fresh thinking, marketplace context, and raw enthusiasm.  Or perhaps you need to get everyone on the same page about the processes and syntax already in place. 

Particularly in enterprises with strong resource retention, training and coaching can be effective strategies to energize your resource pool.  Operational Governance has the expertise and battle scars to engender respect and appreciation from the existing team.  We’ve seen it all, and can help overwrought teams loosen their grip, relax into the flow, and trust the process to support them. 

And if the dissonance is caused by a process that does not properly support them, well now that’s a problem we can all fix, together.

Operational Governance has optimized process around new product development in enterprises from three-person start-ups to massive Fortune 50 behemoths.  Each brings unique opportunities and challenges.  At the end of the day, the scale of the larger enterprise matters less than the attitudes, behaviors, and commitments of the folks with their hands on the work. 

In today’s climate of disruption, there’s no longer any need to convince anyone that a dozen dedicated resources with a great idea can make a huge impact on the world.  But to be successful in such a competitive marketplace, we’ve got to have our execution honed to a bright edge. 

We don’t win by creating a kick-ass product.  We win by creating a factory that pumps-out kick-ass products in a constant stream. Operational Governance helps you establish and maintain that factory.

You’d love the opportunity to optimize your Operational Governance, but right now you have a huge program to deliver against a withering deadline.  You know that your legacy product development processes will not be up to the task of delivering this much change, across this much breadth, in anything approaching the time allotted. 

The core attributes of Operational Governance scale comfortably from a single product team to globally-distributed transformational programs.  We do Waterfall, we do SCRUM, we do Kanban, we do SAFe.  Methodology matters less than the commitments and shared dependencies that we create across the team and stakeholder communities.  

$1.6 billion financial portfolio integration? Been there. Execution of three parallel acquisition integrations, totaling $125 million?  Done that. Content Management System migration while serving/streaming to millions of users?  Check. Refactoring the entire operational process of a major pharmaceutical during a global pandemic?  Thanks for holding my beer.

It’s awesome to optimize operational governance as a stand-alone initiative with its own KPIs.  In the real world, we sometimes have to transform on the fly and prioritize our focus around mandated deliverables.  Operational Governance can add value at whatever scale you require.